NDA submission to the National Transport Authority consultation on proposed changes to license conditions for public bus passenger services
In November 2019, the National Disability Authority (NDA) made a submission to the National Transport Authority's (NTA) consultation on proposed changes to license conditions for public bus passenger services. The key point of the NDA's submission was that the proposed changes to the license conditions should ensure that all elements of the services were universally designed and therefore easy to access, easy to understand and easy to use for everyone regardless of age, size, ability or disability. In this context services included travel information in digital, written, spoken and signed formats; bus design and audio-visual announcements. The NDA also advised the NTA to consult with a wide range of users, including persons with different disabilities, to ensure that the proposed license conditions took into consideration the diverse transport needs of all users. The NDA suggested that it would also be important to consult with persons with disabilities who did not use public transport as their experiences could inform the development and implementation of license conditions that would focus on the delivery of integrated universally designed public transport services.