NDA submission to the National Transport Authority consultation on proposed changes to license conditions for public bus passenger services

November 2019

In November 2019, the National Disability Authority (NDA) made a submission to the National Transport Authority's (NTA) consultation on proposed changes to license conditions for public bus passenger services. The key point of the NDA's submission was that the proposed changes to the license conditions should ensure that all elements  of the services were universally designed and therefore easy to access, easy to understand and easy to use for everyone regardless of age, size, ability or disability. In this context services included travel information in digital, written, spoken and signed  formats; bus design and audio-visual announcements. The NDA  also advised the NTA  to consult  with a wide range of users, including persons with different  disabilities, to ensure that the proposed  license conditions took into consideration the diverse transport needs of all users. The NDA suggested that it would also be important to consult with persons with disabilities who did not use public transport as their experiences could inform the development and implementation of license conditions that would focus on the delivery of integrated universally designed public transport services.