This accessibility toolkit will help you to make your services, buildings, information, and websites more accessible to customers with disabilities.
- Commit to providing accessible services
- Provide disability equality training to staff
- Consult customers with disabilities
- Develop an Equal Status Policy
- Consider accessibility when procuring
- Include accessibility in a Customer Charter
- Appoint an Access Officer and Access Team
- Make your services more accessible
- Make your buildings more accessible
- Plan safe evacuation for all customers and staff
- Make your information more accessible
- Make your websites more accessible
- Accessibility Statement Template
Watch a 17-minute presentation about the Accessibility Toolkit.