National Guidelines on Accessible Health and Social Care Services

We developed these guidelines in 2014 in partnership with the Health Services Executive following a comprehensive consultation process with people with disabilities and with staff.

They give practical guidance on how to plan and deliver health and social care services that are accessible to patients or service users with a disability.

The key messages are Ask, Listen, Plan and Do.

The National Guidelines on Accessible Health and Social Care Services are available on the HSE website and the HSE are currently working to update these guidelines.

Review of Literature and Guidelines on Accessibility in Healthcare that Underpin the National Guidelines on Accessible Primary, Community and Hospital Services

The National Guidelines on Accessible Primary Community and Hospital Services provide guidance to increase disability awareness and the capacity to develop accessible health services for people with disabilities.

We commissioned a 'Review of Literature and Guidelines on Accessibility in Healthcare' and published this in 2012, to inform the development of the National Guidelines.