Accessibility Statement

The National Disability Authority is committed to making its website accessible, in accordance with European Union (Accessibility of Websites and Mobile Applications of Public Sector Bodies) Regulations 2020.

This accessibility statement applies to content published on

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines 2.1 level AA , due to the non-accessible content listed below.

Non-Accessible Content

Should you wish to contact us regarding accessibility please see the feedback and contact information section below. We will do our best to ensure that any content you request is made available and accessible in a timely manner.

Some content on NDA’s website does not fully comply with the European Union (Accessibility of Websites and Mobile Applications of Public Sector Bodies) Regulations 2020. For example:

  • Some documents in PDF lack a correct table heading tab order or headings and some contents in the annexes of research reports, such as paper based surveys or questionnaires produced as part of the research may not be fully accessible
    • Our staff are reviewing and improving the accessibility of PDFs and are working to address identified issues on an ongoing basis
  • Our factsheets are not all accessible
  • The NDA website uses YouTube to host videos. You Tube videos are embedded in the NDA website using iframes. Some of the components of these iframes have the following know accessibility issues
    • components do not have sufficient colour contrast,
    • the related videos inner slider is missing name
    • some content on hover is disappearing
    • hidden content is readable with a screen reader and on logo hover the content is not dismissable
    • Since these are third-party elements originating from YouTube, NDA currently has no ability to rectify these issues with the iframes code used to embed videos. Our staff continue to seek a solution for these issues.

Preparation of this Accessibility Statement

This statement was prepared on 8 November 2022 and last reviewed on 03 November 2023, following a review of a sample number of pages against all relevant WCAG 2.1 AA Success Criteria and relevant EN 301 549 clauses. This assessment was performed using a range to tools including:

  • Chrome browser
  • NVDA screen reader
  • Automated testing using axe-core rules
  • Manual testing and Keyboard-only navigation testing
  • Adobe Acrobat Pro

Feedback and Contact Information

The National Disability Authority is committed to ensuring digital accessibility for persons with disabilities. We welcome feedback on the accessibility of this website.

If you have a comments or complaint about the accessibility of this website, please email our Access Officer, Elizabeth O'Meara at (01) 608 0400 or email at

Elizabeth 's role as Access Officer, is to provide, arrange for and/or coordinate assistance and guidance to persons with disabilities accessing the services we provide.

If you wish to request particular content in an accessible format please include the following details:

  • Your required format.
  • The content you wish to receive (please include the URL of the content)
  • Your name and email address.

We will make all reasonable efforts to fulfil your request.

Enforcement Procedure

You can make a complaint about the accessibility of this website under the Disability Act 2005 (No. 14 of 2005). Please see our Complaints Protocol.

If you are not happy about our response to your complaint, you can ask the Ombudsman to look into your complaint. Here is the contact information for and guidance on making a complaint from the Office of the Ombudsman.

NDA’s Access Officer

Our Access Officer, Elizabeth O'Meara, deals with queries and complaints about accessibility to our building.

You can contact Elizabeth by phone at (01) 608 0400 or email at