The National Disability Authority monitors compliance with the Code of Practice on Accessibility of Public Services and Information Provided by Public Bodies and reports to the Minister as appropriate.
We conducted surveys in 2008 and 2010 on how public bodies were complying with this Code of Practice.
The data that we gathered revealed there was no consistent approach throughout the public sector regarding whether public bodies were meeting their obligations with this code. There was also no consistent approach in place to monitor the progress public bodies were making regarding complying with our Code of Practice.
After these surveys, we decided that a monitoring mechanism consisting of appropriate processes and tools needed to be developed, piloted and implemented to:
Determine if public bodies were complying with the Code of Practice
Capture any progress they were making in meeting their obligations under the code
Support them to increase their compliance
As the first phase of this plan, we conducted a pilot study and published the Transport Accessibility Monitoring Study: Report on Phase 1 Pilot. This pilot study allowed us to identify monitoring tools and approaches that could be used in future monitoring and how we should go about collecting and reporting the data.
Transport Accessibility Monitoring Study - Report on Phase 1 Pilot: NDA Report
Main Report (Word)